Tag Archives: Cheapest-Cruise

What Is a Guarantee Cabin on a Cruise Ship?

What Exactly Is A Guarantee Cabin?

Everyone is looking for a deal, so it’s easy to be seduced by the offers that include free drinks, wifi, specialty restaurants, free parking, free flights and anything else that the cruise lines can think of to throw in. But you may find that you are better off getting a guarantee cabin.

The word guarantee can be confusing. It does not mean you are guaranteed a particular room. So let’s take a look and see what it does mean. A guarantee cabin means that if you book a balcony cabin, you are guaranteed to get at least a balcony cabin. In other words, you would not get an inside cabin. This sounds pretty straightforward but there are exceptions to the rule and here’s how to figure them out.

Check the Deck Plan

When you are booking your cruise, take a look at the deck plan. It is best to view this on the website of the cruise line itself to ensure you are looking at an up to date version. Check that the dates of the deck plan apply to the date you are sailing. In some cases, you may only have one option, but if the ship is due to enter dry-dock, there will be two sets of deck plans, before the refurbishment and after. Make sure you select the one that you will be cruising on. Familiarise yourself with the different categories of cabin on the ship and what they mean. This is where you will be able to figure out which cabins are classed as an upgrade.

For example, some cruise ships have suites that do not have a balcony. So you may have your heart set on a balcony, book your guarantee but get an amazing upgrade to a suite. However, not all suites have balconies, but you might find you can live without that balcony after all.

This means that a guarantee inside is a bit pointless because you can’t get a lower cabin type than that, but it is likely to be the cheapest cruise fare for that sailing, so well worth a try. The really important thing to remember about the guarantee cabin, is that you are agreeing to accept any cabin the cruise line gives you within that category or above. Expect it to be right at the back or right at the front of the ship because it probably will be. Booking a guarantee cabin means you have agreed to accept whatever the cruise line offers you. Bear in mind that it might be noisy, it might be obstructed or have an overhang.

What If I Really Don’t Like The Cabin I’ve Been Given?

If you really don’t like the cabin, check the prices of other cabins around 50 days prior to sailing. Cruise may reduce prices of remaining inventory and you might get an upgrade for a little bit extra.

I’ve Been Told I Might Get A Free Upgrade

Yes, that is true. There are cases where people have booked a guarantee inside and ended up in a balcony cabin. It does happen. But don’t take it personally if it doesn’t happen to you and don’t expect it. In most if not all cases the selection is purely at random.

Recommended Reading 5 Tips on How To Get Free Cruises

Essential WAVE Season Survival Guide

What Is Wave Season?

It’s the time of year that the cruise industry goes into overdrive.  January and February (fondly referred to as ‘Wave’ Season, are the biggest booking months of the year. Many cruise lines and cruise agencies impose a holiday embargo on their staff during this period as they want all hands on deck. Why? Because what happens in these two months, will have a huge impact on the sales strategy for the rest of the year.

How Does Wave Season Work?

It’s no surprise that the objective of any cruise line is to sell every cabin on every sailing at full price right? So, that is the aim of Wave Season. Here are the 4 key steps to ensuring its success.

1. Cruise lines create a sales strategy otherwise known as a Wave Campaign. This consists of booking incentives for customers and sales incentives for travel agents.

2. Travel Agents are bombarded with information daily if not hourly, about the offers and deals from cruise lines and seduced by irresistible booking incentives. These are very generous and vary greatly from cruise line to cruise line. Some offer between £20-£100 per booking on a pre-paid MasterCard (in addition to the usual commission). Others will tempt agents with the opportunity to win free cruises, or gain access to special events. Or they might be in with a chance of getting the latest Apple device, concert tickets, shop vouchers and more.

3. Direct and electronic mail is sent out by cruise lines and travel agencies, to coincide with tv, radio, newspaper and social media adverts. With a multi-channel approach, they inevitably generate enquiries from potential customers.

4. The result is, the customer is prompted to call a travel agent or cruise line as they have seen an offer that they like, the agent is looking to get that incentive so does everything in their power to turn that enquiry into a booking with them. The customer gets a great deal on their cruise, the travel agent gets the incentive and the cruise line has one less cabin to sell. Win, win, win. Or is it?

Is It Best To Book In Wave Season?

When is the best time to book a cruise? This has to be the most frequently asked question other than Should I prepay gratuities? I can only give you my opinion on this, based on my 10 years experience as a cruise agent.

The answer is YES if;

There is only one particular cruise you want to go on.

You are travelling in peak seasons such as school holidays or Christmas.

You MUST have a particular cabin type; i.e non obstructed, accessible, midship. (See Can My Cruise Cabin or Flight Change Without My Knowledge?)

You want to guarantee the flight cost and know the cruise line will look after you if there are any issues with the flights.

You want to have as much included in the price as possible, such as drinks, parking etc.

Your party wants to dine at a specific time.

The answer is NO if;

You want the cheapest cruise fare no matter what.

You are happy to book a guarantee cabin. (See What Is A Guarantee Cabin)

You don’t mind what time you dine in the main dining room.

You can go last minute.

If you don’t drink more than two alcoholic drinks per day (on a cruise that is).

What Happens After Wave?

The honest answer to this question is that no-one really knows. I imagine a handful of top executives have plans in place depending on the outcome of Wave, but the travel agent (see Who Should I Book My Cruise With) that you speak to has no idea what is coming until the day it arrives. The top cruise agencies and cruise line staff may be told one or two days in advance about an offer at best, but the truth of it is, the next offer will depend on how many cabins have already been filled.

Here Is My Advice To Booking A Cruise

I believe there are two things to think about before you make your final decision to book your cruise. Firstly, if you can’t make your mind up between Cruise A or Cruise B, I always suggest imagining that both cruises are free. Then you can find out which one you REALLY want. I believe it is worth paying a little bit extra for the cruise that you want, rather than comprising your total satisfaction for the sake of saving money.

Secondly, you may have decided on which cruise you would like, but think it will be better to hold off to see what happens with the prices. Before you decide to put yourself through months of checking prices, the stress of waiting to see if it will go down in price, and hoping there will still be availability, think about the fact that you could get the booking done and then relax in the knowledge that you are going on a cruise.

My Advice to Cruise Agents

If you give your best to your customers, the rest will follow. Don’t be distracted with the carrot of a freebie or the temptation to feed your ego and be at the top of the sales chart. Think about your relationship with your customers. If you can gain a trusting relationship with one customer, they will be yours for life. Not only that but they will tell their friends about you. In the long run, you will have a solid business which you can take with you anywhere. This will give you value as an employee and longevity in the business, as well as respect within the industry and amongst your customers. Reputation is key.